Weaver Leather is happy to take your return. All merchandise must be returned in un-opened containers with original product packaging within 30 days of purchase for a refund (less shipping and handling). We accept returns through the US mail, FedEx, UPS, large freight shippers as well as other carriers.
All returns must be accompanied by a return authorization number which is assigned through our returns center. Packages without proper documentation may not be able to be processed or may be subject to longer processing times.
Refunds are processed within 1-3 weeks of receiving returned merchandise.
Make sure that all items that are returned are packed in the appropriate sized box and all items are secured within the package. Items and contents can shift during transit and properly securing items will prevent damage.
Liquids or Aerosols:
Do not ship liquids or aerosols back to Weaver Leather. In many cases these items have additional handling instructions or Hazmat concerns. Instead please contact customer service for further instructions on returning this item.
Returning Knives or Sharp Items:
Knives or items with sharp edges must be returned in original packaging making sure sharp edges or points are properly covered for the safety of the handlers.
Returning Large Freight Items:
Large freight items can be returned within 30 days in unused condition. Please note, that you are responsible for arranging and funding the return of large freight items. If this item was damaged in shipping please contact customer service for more information.
At this time Weaver Leather does not allow for merchandise purchased to be exchanged for other items. Instead, please visit www.terraindog.com to place another order.