Terms & Conditions
Ordering Terrain D.O.G.® products through our website (www.terraindog.com) (the “Site”) is quick and easy. You may shop 24 hours a day, seven days a week! Check the Site often, as product availability changes.
We ship products offered on the Site throughout the United States and internationally, see the shipping details below. All prices reflected on site, through email messages, or any invoices are in United States Dollars and are subject to change without notice.
These Terms and Conditions (“Terms”) constitute a legally binding agreement made between us, Weaver Leather, LLC (“us”, “our”, “we” or "Weaver Leather") and you, whether personally or on behalf of an entity ("you" or “your”). These Terms govern your use of the Site, so please read them carefully.
BY ACCESSING OR USING ANY PART OF THE SITE, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS. DO NOT ACCESS OR USE THE SITE IF YOU DO NOT AGREE TO THESE TERMS. TERRAIN D.O.G.® RESERVES THE RIGHT TO MAKE ANY CHANGES TO THESE TERMS AT ANY TIME. CONTINUED USE OF THE SITE CONSTITUTES YOUR ASSENT TO ANY NEW OR MODIFIED PROVISIONS OF THESE TERMS AND YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS, ALTERATIONS AND UPDATES.
Creating an account with a username and password makes shopping easier. You will have easy access to change your address book and view your order history. Failure to provide complete and accurate information could result in your inability to use the Site and our termination of your access to the Site. You must be 13 years of age or older to register.
When you create an account, you will be asked to choose a password. You should keep your password confidential. You will be responsible for all use of your password and account, including without limitation, any use by any unauthorized third party. You must notify Terrain D.O.G.® immediately if you believe your password or account has been obtained or may be accessed or used by any unauthorized person or entity. In addition, you must notify Terrain D.O.G.® immediately if you become aware of any other breach or attempted breach of the security of the Site. For security purposes, we recommend that you change your password often. Under no circumstances should you respond to a request for your password, particularly from an individual claiming to be an employee of Terrain D.O.G.®. We will never ask for your password. You must notify Terrain D.O.G.® if you receive such a request.
You can access, correct and update certain personal information that you have provided to us by clicking on My Account within the My Account area of this Site.
While we will use our commercially reasonable efforts to fulfill all orders, we cannot guarantee the availability of any particular product displayed on this Site. We reserve the right to discontinue the sale of any product listed on this Site at any time without notice. The prices displayed on this Site include shipping and handling (unless otherwise noted) or sales taxes, if applicable, which will be added to your total invoice price upon checkout. You are responsible for the payment of any shipping and handling charges and state, local or provincial sales, use or any other taxes that may apply to your order. We do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).
Credit Card Safety in Online Transactions
We take all reasonable steps to protect our customers' personal information against loss, misuse and alteration. We use encryption technology whenever receiving and transferring your personal information on our Site. Your credit card information will be encrypted from the moment you submit it. The Site is PCI DSS compliant. PCI DSS stands for Payment Card Industry Data Security Standard, and is a worldwide security standard assembled by the Payment Card Industry Security Standards Council (PCI SSC). The PCI security standards are technical and operational requirements that were created to help prevent credit card fraud, hacking and various other security vulnerabilities and threats. The standards apply to all organizations that store, process or transmit cardholder data with guidance for software developers and manufacturers of applications and devices used in those transactions.
When you use this Site, or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We intend to send you an email confirming that your order has been placed. All you have to do is provide a valid email address during checkout.
The receipt of an email order confirmation does not constitute the acceptance of an order, a confirmation, or an offer to sell. Terrain D.O.G.® reserves the right, without prior notification, to limit the order quantity of any item and/or refuse service to any customer for any reason not prohibited by law. Orders shall be deemed accepted by Terrain D.O.G.® upon the date Terrain D.O.G.® ships the applicable order.
If you are not satisfied with your purchase, you are welcome to return it by mail, FedEx or other carriers within 30 days of purchase for a refund (less shipping and handling), according to the terms of our Return Policy.
We ship throughout the United States and internationally according to the terms of our Shipping Policy.
To our United States customers we offer standard shipping via the United States Postal Service (Smart Post) and FedEx® Standard Ground Service, 2-day and next day delivery. Your order can be delivered to any residence, P.O. Box, APO or FPO addresses Monday-Saturday. Orders shipped to business addresses will be delivered Monday-Friday.
For our international customers (orders outside of the United States) Terrain D.O.G.® will ship through United States Postal Service. Your order can be delivered to any residence, P.O. Box, APO or FPO addresses Monday-Saturday. Orders shipped to business addresses will be delivered Monday-Friday.
All orders placed on the Site will be processed (pending credit card approval) and shipped out of our distribution center within 24-72 hours (Monday-Friday) from the day the order is placed.
We try to process and ship your order to you as quickly, as possible regardless of shipping method.
Standard Shipping orders within the continental United States are shipped by FedEx smart post and will arrive approximately within 3-6 business days (Monday-Friday, not including holidays) from the day they are shipped. Orders to Alaska, Hawaii, APO or FPO addresses could take up to 14 days to arrive from the day they are shipped. These orders will be delivered by the United States Postal Service.
Express Shipping orders are shipped via FedEx 2-Day Express and will arrive within approximately 2 business days (Monday-Friday, not including holidays and weekends) from the day they are shipped. As with Standard Shipping orders, please allow 2-3 days for processing of your order. Express orders placed after 1:00 PM EST will not be begin to be processed until the following business day. Express shipping is not available for shipments to Alaska, Hawaii, P.O. Boxes, APO or FPO addresses.
Terrain D.O.G.® has the ability to ship anywhere in the world. However, there is additional information customers need to know for orders shipping internationally. Please view our Shipping Policy for details on these international orders. You must comply with all export and re-export restrictions and regulations of the Department of Commerce and other United States agencies.
Cancellations and Modifications
Currently, customers cannot cancel or modify orders through www.terraindog.com. If you need to cancel or modify your order after it is placed, please email our customer service team at [email protected] and a representative will promptly respond to your concern during business hours Monday through Friday. Because Terrain D.O.G.® ships your order as quickly as possible, there may be times when your cancelation/modification may be too late. If the order has already shipped from Terrain D.O.G.® our standard return policy applies to the shipped merchandise. If an item becomes out of stock after you place your order, you will receive an email from Terrain D.O.G.® detailing the item cancellation with a new order total. We invite you to check back at another time to re-order the item when it becomes available.
Copyright and Trademarks
All content included in this site, including but not limited to text, graphics or code, is the property of Terrain D.O.G.® or is licensed to Terrain D.O.G.® and is Copyright 2018, Terrain D.O.G.® ALL RIGHTS RESERVED. Permission is granted to you to electronically copy and/or print hard copy portions of this Site for the sole purpose of placing an order with Terrain D.O.G.® or purchasing Terrain D.O.G.® products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited. All trademarks, logos, service marks and trade names are proprietary to Terrain D.O.G.®. We retain ownership of our intellectual property rights, and you may not obtain any rights except as explicitly provided herein.
You agree to indemnify Terrain D.O.G.® and our employees, representatives, agents, attorneys, affiliates, directors, officers, managers and members and hold them harmless from any and all damages that might arise from, but not limited to, costs associated with defending allegations of infringement arising out of reviews, comments or submissions submitted by you which violate any right of any third party, including copyrights, trademarks, privacy or other personal or proprietary right(s), or which arise from, but not limited to reviews, comments or submissions submitted by you which contain libelous, offensive, fraudulent, unlawful, abusive or obscene material.
In your use of the Site, you may not: (i) infringe any patent, trademark, trade secret, copyright, right of publicity or other right of any party; (ii) disrupt or interfere with the security or use of the Site or any websites or networks linked to the Site; (iii) interfere with or damage the Site, including, through the use of viruses, screen scrapping tools, cancel bots, Trojan horses, harmful code, flood pings, denial of service attacks, packet or IP spoofing, forged routing or electronic mail information or similar methods of technology; (iv) impersonate another person or entity, misrepresent your affiliation with another person or entity, (v) collect, manually or through an automated process, information about other users without their express consent or other information relating to the Site; (vi) use any meta tags or other "hidden text" utilizing the name, trademarks, or product names of Terrain D.O.G.®; (vii) engage in any activity that interferes with any third party’s ability to use or enjoy the Site; or (viii) assist any third party in engaging in any activity prohibited by these Terms.
We have the right in our sole discretion, for any reason or no reason at all, without notice or liability to you or any third party, to terminate your account or your access to the Site, with or without cause.
EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. WEAVER LEATHER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. TERRAIN D.O.G.® DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THOSE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TERRAIN D.O.G.® DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE.
Limitation of Liability
TERRAIN D.O.G.® SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF PRODUCTS, EVEN IF TERRAIN D.O.G.® HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
All claims, disputes or controversies (whether in contract or tort, pursuant to statute or regulation, or otherwise, and whether preexisting, present or future) arising out of or relating to: (a) the Terms; (b) this Site; (c) any advertisement or promotion relating to the Terms or this Site; or (d) transactions effectuated through the Site, or (e) the relationship which results from these Terms (including relationships with third parties who are not party to these Terms) (collectively “Claims”), will be referred to and determined by binding arbitration governed by the Federal Arbitration Act and administered by the American Arbitration Association under its rules for the resolution of consumer-related disputes, or under other mutually agreed procedures. Because this method of dispute resolution is personal, individual and provides the exclusive method for resolving such disputes, you further agree, to the extent permitted by applicable laws, to waive any right you may have to commence or participate in any class action or class-wide arbitration against Terrain D.O.G.® related to any claim.
This provision shall survive the termination of your right to use this Site.
The laws of the State of Ohio will govern the Terms without giving effect to any principles of conflict of law.
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that Terrain D.O.G.® is not responsible for the unavailability of, or the content located on or through, any External Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
We are not responsible for typographical errors and do not represent or warrant that the information accessible via the Site is accurate, complete or current. Price and availability information is subject to change without notice.
Terrain D.O.G.® is a registered trademark of Weaver Leather, LLC